Wood End House

Location: Erdington, Birmingham

Wood End House is a large newly-refurbished three-storey semi-detached house.  The top storey is devoted to office space and staff-sleeping in rooms.  The middle floor comprises of three bedrooms for the children, and a bathroom.  The ground floor comprises of a  lounge, equipped with sofas, TV, and music facilities; a kitchen; a dining room, where staff and children spend time eating and congregating around the table; a utility area; and a bathroom/shower room for staff and visitors.  There is a garden to the rear of the home, equipped with a decked patio area with garden table and chairs.  The home has internet access and cable TV.  Some children have been allowed to keep pets at the home (e.g. cat, hamster) depending on individual circumstances.  The house is nicely decorated and well-maintained.  All children have their own bedroom and can personalise it to suit their needs, including taking an active role in choosing the décor and colour scheme.  Children’s meetings and reviews are usually held in the front lounge.                                        

Wood End House provides residential care to vulnerable children and young people with complex emotional, behavioural, developmental, and mental health difficulties.  The home can accommodate a maximum of three children and young people aged from 9 up to the age of 18 years, both male and female.  Young people can remain beyond the age of 18 years, but not beyond their 19th birthday, on the condition that there is a Pathway Plan detailing their transition which has been agreed with the relevant Local Authority and that the home complies with the ‘wholly or mainly’ guidelines issued by OFSTED . The low number of residents ensures that each child receives a high level of staff supervision and support to meet individual need.

Management and Staffing

Registered Manager

‘The Registered Manager at Wood End House is Emma Holden. She began her career in children’s social care in 2010 when she commenced work as a Residential Support Worker in children’s homes. Emma has since amassed considerable experience caring for children and young people with complex needs, challenging behaviour, mental health difficulties and learning/developmental difficulties. Emma progressed to the role of Deputy Manager and attained the role of Registered Manager at Wood End House in July 2019. Emma has the Level 3 Diploma for the Children and Young People’s Workforce and is undertaking the Level 5 Diploma in Leadership for Health and Social Care and Children’s and Young People’s Services’.

In addition to the Registered Manager there is one Deputy Manager, one Senior Residential Support Worker (SRSW), and nine Residential Support Workers (RSW).  There are always at least two members of staff on duty at any time when there are three young people in residence.